Answer Forms

2004/5 Forms

Thank you for your inquiry. [Name] (for Ask A Librarian)

Thank you for your inquiry. Your message has been forwarded to the Library's Circulation department (Access.Services@nau.edu). A staff member will contact you within 24 hours. For immediate assistance, you may also contact Circulation directly at 523-2173 (in Flagstaff) or 1-800-247-3380 and ask for Circulation.

[Name] (for Ask A Librarian)

Thank you for your inquiry. You can renew your books online from the library’s homepage: http://www.nau.edu/library • Go to “Services” located at the top of the page • Click on "Renew Materials" from the "Services" drop down menu • Enter the requested information • Click on “Items Currently Checked Out” Either click on “Renew All” or select items to be renewed. For immediate assistance, you may also contact Circulation directly at 523-2173 (in Flagstaff) or 1-800-247-3380 and ask for Circulation. [Name] (for Ask A Librarian)

Thank you for your message. We are currently experiencing problems with this service. The service provider has been contacted and is working on correcting the problem. Please check back soon. Let us know if you continue to experience problems. [Name] (for Ask A Librarian)

Thank you for your inquiry. Your message has been forwarded to the Library’s Document Delivery Services department(Document.Delivery@nau.edu). A staff member will contact you within 24 hours during the work week. For immediate assistance, you may also contact Document Delivery Services directly at 523-6808 (in Flagstaff) or 1-800-247-3380 and ask for Document Delivery during their operating hours of Monday - Friday, 8 am - 5 pm. [Name] (for Ask A Librarian)

Thank you for your inquiry.

To renew non-NAU-owned materials that that you have borrowed through Document Delivery Services, please logon to your Request Materials account at: http://illiad.nau.edu/illiad/ Click on My Books, Media and Dissertations. Choose Detailed Information for the item that you wish to request a renewal. Click on the Request Renewal button on the right hand side of the page. You will get a response via email shortly.

[Name] (for Ask A Librarian)

Thank you for your inquiry. To request course support (e.g. course reserves, course resources pages, library instruction), please fill out the request form at: http://www.nau.edu/library/services/request/coursesupport.html [Name] (for Ask A Librarian)

Thank you for your inquiry. Material that the Cline Library owns is available in the library during normal library hours (http://www.nau.edu/library/hours/index.html) If you live more than 40 miles away from campus or the library does not own the material, submit an online request. You may do this from our homepage (http://www.nau.edu/library). * Go to “Services” at the top of the page * Click on “Request Material" from the Services drop down menu For more information on requesting materials, contact Document.Delivery@nau.edu. [Name] (for Ask A Librarian)

Thank you for your inquiry. Cline Library Course Resource readings are available from our home page: http://www.nau.edu/library: • Go to “Course Resources” located at the top of the page • Click on “For Students” from the "Course Resources" drop down menu • Choose either “Course Name” (e.g. ENG 105) or "Instructor's Name" search option • Once in the appropriate course, click on the link beginning “aa.” • Click on “View Course Resources” • Follow instructions to access readings You may be asked to enter an account name and password to access the readings from off campus. For more information, see: • http://www.nau.edu/library/information/guides/connect.html [Name] (for Ask A Librarian)

Thank you for your inquiry. Your message has been forwarded to the Library’s Special Collections and Archives department (Special.Collections@nau.edu). A staff member will contact you within 24 hours during the work week. For immediate assistance, you may also contact Special Collections and Archives directly at 928-523-5551 (in Flagstaff) or 1-800-247-3380 and ask for Special Collections and Archives during their operating hours of Monday-Friday 9 a.m. - 6 p.m. and Sunday 1 p.m. - 4 p.m. [Name] (for Ask A Librarian)

Thank you for your inquiry. To locate journal articles: • Start at the Library Home Page: http://www.nau.edu/library. • Click on the “Articles” link under “Research Resources”. • Choose [Category or Subject area] related to your topic bring up a list of online resources. • Examples of online resources may include: [database], [database]. • Click on the title of the online resource. • Enter your NAU Email Account login and password if requested. If you have problems or need more information, see: • http://www.nau.edu/library/information/guides/connect.html • Locate the search box in the selected online resource. • Enter key words relevant to your topic. A key word search may include [ key terms in search strategy ]: • Consider these methods, if they are available, to help you limit your search results: o Use the word and to connect different key topic words o Use other Advanced Search options • Choose items relevant to your topic from your search results. Abstracts contain article summaries that can be helpful in evaluating whether an article is pertinent to your topic. • After finding relevant articles, click on full text links (e.g. pdf , html) if available. For more information on locating articles not available full text in the online resource, see Finding Journals. If the articles you need are not available electronically full text and you live more than 40 miles away from Flagstaff, fill out the online “Request Materials Form” to have the Library obtain electronic copies for you. The “Request Materials Form” is located under the “Services” menu on the Cline Library home page. If you live within 40 miles of Flagstaff, you can come into the library to access those items we own. Please contact us if you need further assistance. [Name] for Ask a Librarian

Thank you for your inquiry. To search for books owned by the Cline Library, go to our homepage: http://www.nau.edu/library • Go to “Research Resources” located at top of page • Select “Find Books and Media” from the "Research Resources drop down menu • Choose the appropriate search option (Keyword, Author,Title etc.) Once you get your results be sure to click on the link to the item that you are interested in to check the record for availability. You may be asked to enter an account name and password. For more information, see: • http://www.nau.edu/library/information/guides/connect.html. More information on searching the library’s catalog is available at: http://www.nau.edu/library/information/guides/catalogsearch.html If you live more than 40 miles away from campus, submit an online request. You may do this from our homepage: http://www.nau.edu/library • Go to "Services" at the top of the page • Click on “Request Materials" from the "Services" drop down menu For more information on requesting materials, contact Document.Delivery@nau.edu. [Name] (for Ask A Librarian)

Thank you for your inquiry. Articles can be searched through the Cline Library’s homepage: http://www.nau.edu/library • Click on the “Research Resources” drop down menu located on the top of the page • Choose Articles and More and then select [Subject Area] to bring up a list of article resources. Some of the databases you might start searching are:
• [Enter specific Database] • [Enter specific Database] • Click on the title of the database To find out whether the journal that you wish to use is peer reviewed or refereed, use Ulrich's International Periodical Directory. From the library’s homepage: • Click on the “Research Resources” drop down menu located on the top of the page • Select “By Resource Title” • Click on “U” • Click on the link to “Ulrich’s” • Search by your journal title. • Look at the complete record for Special Features:Refereed You may be asked to enter an account name and password. For more information, see • http://www.nau.edu/library/information/guides/connect.html. Those articles that you find that are not full text online or available in the library can be ordered from the Cline Library's homepage: * Go to "Services" at the top of the page * Click on "Request Materials" from the "Services" drop down menu If you live in Flagstaff, you can come into the library to copy those items we own. If you live more than 40 miles away, you may request delivery of library-owned materials by using "Request Materials" as indicated above. For more information on requesting materials, contact Document.Delivery@nau.edu. [Name] (for Ask A Librarian)

Thank you for your inquiry. To find articles in a specific journal, search for the journal title first in the Electronic Journals list, and if not there, then search in the Library Catalog. To find electronic journal titles: • Start at the Library Home Page: http://www.nau.edu/library. • Click on the “Journals” link under “Research Resources”. • Enter your journal title or title words in the “Search for e-journals” box or browse by clicking on the first letter of your title. • Find your title and check for availability of the volume or year you need. • Click on the link to get to the articles • Enter your NAU email account login and password if requested. If you have problems or need more information, see: http://www.nau.edu/library/information/guides/connect.html. If the journal you need is not available electronically full text and you live more than 40 miles away from Flagstaff, fill out the online “Request Materials Form” to have the Library obtain an electronic copy of the article for you. The “Request Materials Form” is located under the “Services” menu on the Cline Library home page. If you live within 40 miles of Flagstaff and the journal you need is not available electronically full text, then search the Library Catalog to see if a print version is available for you to locate in the library building. To find a print journal located in the Cline Library, start at the Library home page, http://www.nau.edu/library: • Click on the “Journals” link under “Research Resources” • Click on the “catalog” link under the option, “To Find Print Periodicals held in the Cline Library” that is located near the top of the “Find Journals” page. • Enter your journal title: o Click on the link to the journal title to check for availability of the volume or year you need. o Note the call number, format and the location to find the journal in the Library. If the journal you need is not available in print or electronically, fill out the online “Request Materials Form” to have the Library obtain an electronic copy of the article for you. The “Request Materials Form” is located under the “Services” menu on the Cline Library home page. Please contact us if you need further assistance. [Name] (for Ask A Librarian)

Thank you for your inquiry. To browse a list of DVDs, videos, or films owned by the Cline Library: • Go to “Research Resources” at the top of the page • Select “Find Books and Media" from the "Research Resources" drop down menu • Click on "More Options" • Under the category "More information on", click on the link "Finding Media". Here you will see examples for searching the catalog. If you click on the videorecording or DVD link, you will see a list of all the videos or DVDs owned by Cline Library. Once you get your results be sure to click on the link to the item that you are interested in to check the record for availability. More information on searching the library's catalog is available at: http://www.nau.edu/library/information/guides/catalogsearch.html If you live more than 40 miles away from campus, submit an online request. You may do this from our homepage: http://www.nau.edu/library • Go to “Services” at the top of the page • Click on “Request Materials” from the "Services" drop down menu For more information on requesting materials, contact Document.Delivery@nau.edu. [Name] (for Ask A Librarian)

Thank you for your inquiry. To find a [video or DVD or Feature Film] about [Your Topic] go to the Cline Library homepage: http://www.nau.edu/library • Go to "Research Resources" at the top of the page • Select "Find Books and Media" from the "Research Resources" drop down menu • Choose the keyword search option • Enter: [Your Topic] and [Videorecording or DVD or feature film] Once you get your results be sure to click on the link to the item that you are interested in to check the record for availability. More information on searching the library’s catalog is available at: http://www.nau.edu/library/information/guides/catalogsearch.html If you live more than 40 miles away from campus submit an online request. You may do this from our homepage: http://www.nau.edu/library • Go to “Services" at the top of the page • Select “Request Materials" from the "Services" drop down menu For more information on requesting materials, contact Document.Delivery@nau.edu. [Name] (for Ask A Librarian)

Thank you for your inquiry. The NAU Cline Library Special Collections and Archives Department (SCA) is located on the 2nd floor of the Cline Library on the Northern Arizona University mountain campus in Flagstaff, Arizona. To locate the Cline Library, refer to the campus map. For immediate assistance, you may also contact Special Collections and Archives directly at 928-523-5551 (in Flagstaff) or 1-800-247-3380 and ask for Special Collections and Archives during their operating hours of Monday-Friday 9 a.m. - 6 p.m. and Sunday 1 p.m. - 4 p.m. [Name] (for Ask a Librarian)

Thank you for your inquiry. The Cline Library Special Collections and Archives Department (SCA) is open to both NAU-affiliated users as well as the public. No appointment is necessary. SCA staff can provide 30 minutes of research assistance at no charge to all users. If your research need exceeds 30 minutes of staff time, the department can as a courtesy provide contact information for local researchers. Please be aware that the Cline Library cannot recommend any single researcher. You should make your selection after consulting those on the list. Feel free to refer to SCA usage policies or for immediate assistance, you may also contact Special Collections and Archives directly at 928-523-5551 (in Flagstaff) or 1-800-247-3380 and ask for Special Collections and Archives during their operating hours of Monday-Friday 9 a.m - 6 p.m. and Sunday 1 p.m. - 4 p.m. [Name] (for Ask a Librarian)

Thank you for your inquiry. The Cline Library Special Collections and Archives Department houses over 700,000 photographic images. While digital images are regularly being added to the digital archives, most of the collections are currently only available at the repository in their original format. To place an order for copies of archival material, go to the order form. If you plan to use the copies for the purposes of publication, reproduction, or display, this form must be accompanied by the Application for Permission to Publish/Produce. The NAU Cline Library is obligated by state statute to charge commercial use fees. Click on the fee information for reproduction of archive materials link for further information. For further information on collections or additional materials that have not been digitized, you may contact Special Collections and Archives directly at (928)23-5551 (in Flagstaff) or 1-800-247-3380 and ask for Special Collections and Archives during their operating hours of Monday-Friday 9 a.m. - 6 p.m. and Sunday 1 p.m. - 4 p.m.
[Name] (for Ask a Librarian)

Thank you for your inquiry.

Your message has been forwarded to the Library's Course Reserves department(Course.Reserves@nau.edu). A staff member will contact you within 24 hours.

For immediate assistance, you may also contact Course Reserves directly at 523-9142 (in Flagstaff) or 1-800-247-3380 and ask for Course Reserves.

[Name] (for Ask A Librarian)

Thank you for your inquiry.

Your message has been forwarded to the Library's Media Services department (Media.Services@nau.edu). A staff member will contact you within 24 hours.

For immediate assistance, you may also contact Media Services directly at 523-6820 (in Flagstaff) or 1-800-247-3380 and ask for Media Services.

[Name] (for Ask A Librarian)

Thank you for your inquiry.

Your message has been forwarded to the [Enter team name] team. A team member will contact you within 24 hours during the work week.

To contact the team directly, you can email them at [enter team email address].

[Name] (for Ask a Librarian)

Thank you for your inquiry.

Your message has been forwarded to [enter individual's name]. They will contact you within 24 hours during the work week.

To contact [enter individual's name] directly, send email to [enter individual's email address].

[Name] (for Ask a Librarian)

Thank you for your inquiry.

To schedule media items for pickup/use in the
library, via cable channel delivery, or delivered to you if you live more
than 40 miles from campus, go to the Cline Library homepage:
http://www.nau.edu/library

* Go to "Services" located at the top of the page
* Select "Schedule Media" from the "Services" drop down menu

For further information on scheduling media, contact Media Services at
Media.Services@nau.edu

[Name] for Ask a Librarian

2005/6 Forms

Thank you for your inquiry. [Name] (for Ask A Librarian)

Circulation Referral:

Thank you for your inquiry. Your message has been forwarded to the Library's Check-Out/Copy Services department (Check-Out.Services@nau.edu). A staff member will contact you within 24 hours. For immediate assistance, you may also contact Check-Out/Copy Services directly at 523-2173 (in Flagstaff) or 1-800-247-3380 and ask for Check-Out/Copy Services.

[Name] (for Ask A Librarian)

Book/Media Renewal:

Thank you for your inquiry. You can renew Books or Media online from the library’s homepage: http://www.nau.edu/library • Go to “Library Services” located at the top of the page • Click on "Renew Materials" from the "Library Services" drop down menu • Enter the requested information • Click on “Items Currently Checked Out” Either click on “Renew All” or select items to be renewed. For immediate assistance, you may also contact Media (928-523-6820 in Flagstaff) or Check-Out/Copy Services(928-523-2173 Flagstaff) directly, or 1-800-247-3380 and ask for either Media for media questions or Check-Out/Copy Services for book questions. [Name] (for Ask A Librarian)

Database Problem:

DDS Referral

DDS Renewal:

Thank you for your inquiry. To renew non-NAU-owned materials that that you have borrowed through Document Delivery Services, please logon to your Request Materials account at: http://illiad.nau.edu/illiad/ * Click on My Books, Media and Dissertations. * Choose Detailed Information for the item that you wish to request a renewal. * Click on the Request Renewal button on the right hand side of the page. You will get a response via email shortly. [Name] (for Ask A Librarian)

Course Support Referral:

Request Materials:

Thank you for your inquiry. Books or media material that the Cline Library owns are available in the library during normal library hours (http://www.nau.edu/library/hours/index.html) If you live more than 40 miles away from campus or the library does not own the material, submit an online request. If the articles you need are not available electronically full text, fill out the online Request Materials Form to have the Library obtain electronic copies for you. You may do this from our homepage (http://www.nau.edu/library). * Go to “Library Services” at the top of the page * Click on “Request Materials" from the Library Services drop down menu For more information on requesting materials, contact Document.Delivery@nau.edu. [Name] (for Ask A Librarian)

Electronic Reserves:

Thank you for your inquiry. Cline Library Course Reserves readings are available from our home page: http://www.nau.edu/library: • Go to “Course Resources” located at the top of the page • Click on “Course Reserves for Students” from the "Course Resources" drop down menu • Choose either “Course Name” (e.g. ENG 105) or "Instructor's Name" search option • Once in the appropriate course, click on the link beginning “aa.” • Click on “View Course Resources” • Follow instructions to access readings You may be asked to enter an account name and password to access the readings from off campus. For more information, see: • http://www.nau.edu/library/information/guides/connect.html [Name] (for Ask A Librarian)

SCA Referral:

Search Articles:

Thank you for your inquiry. To locate journal articles: Start at the Library Home Page: http://www.nau.edu/library. * Click on the Articles link under Research Resources. * Choose [Category or Subject area] to bring up a list of online resources. * Examples of online resources may include: [database], [database]. Click on the title of the online resource. You may be asked to enter an account name and password. For more information, see http://www.nau.edu/library/information/guides/connect.html. Locate the search box in the selected online resource. Enter key words relevant to your topic. A key word search may include [ key terms in search strategy ] Consider these methods, if they are available, to help you limit your search results: o Use the word AND to connect different key topic words o Use other Advanced Search options Choose items relevant to your topic from your search results. Abstracts contain article summaries that can be helpful in evaluating whether an article is pertinent to your topic. After finding relevant articles, click on full text links (e.g. pdf , html) if available. For more information on locating articles not available full text in the online resource, see Finding Journals. To find out whether the journal that you wish to use is peer reviewed or refereed, go to Guide to Peer Reviewed Journals. If the articles you need are not available electronically full text, fill out the online Request Materials Form to have the Library obtain electronic copies for you. You may do this from our homepage (http://www.nau.edu/library). * Go to “Library Services” at the top of the page * Click on “Request Materials" from the Library Services drop down menu. Please contact us if you need further assistance. [Name] (for Ask A Librarian)

Search Books:

Thank you for your inquiry. To search for books owned by the Cline Library, go to our homepage: http://www.nau.edu/library • Go to “Research Resources” located at top of page • Select “Find Books & More” from the "Research Resources" drop down menu • Choose the appropriate search option (Keyword, Author,Title etc.) Once you get your results be sure to click on the link to the item that you are interested in to check the record for availability. You may be asked to enter an account name and password. For more information, see: • http://www.nau.edu/library/information/guides/connect.html. More information on searching the library’s catalog is available at: http://www.nau.edu/library/information/guides/catalogsearch.html. If you live more than 40 miles away from campus or the library does not own the material, submit an online request You may do this from our homepage: http://www.nau.edu/library • Go to "Library Services" at the top of the page • Click on “Request Materials" from the "Library Services" drop down menu For more information on requesting materials, contact Document.Delivery@nau.edu. [Name] (for Ask A Librarian)

Search Peer Reviewed Articles:

Thank you for your inquiry. To find out whether the journal that you wish to use is peer reviewed or refereed, go to Guide to Peer Reviewed Journals. [Name] (for Ask A Librarian)

Search Periodicals:

Thank you for your inquiry. To find articles in a specific journal, search for the journal title first in the Electronic Journals list To find electronic journal titles: Start at the Library Home Page: http://www.nau.edu/library. * Click on the Find Journals link under Research Resources. * Enter your journal title or title words in the Search for e-journals box or browse by clicking on the first letter of your title. * Find your title and check for availability of the volume or year you need. * Click on the link to get to the articles. Enter your NAU email account login and password if requested. If you have problems or need more information, see: http://www.nau.edu/library/information/guides/connect.html. If the journal you need is not available electronically full text, fill out the online Request Materials Form to have the Library obtain an electronic copy of the article for you. You may do this from our homepage (http://www.nau.edu/library). * Go to “Library Services” at the top of the page. * Click on “Request Materials" from the Library Services drop down menu. You may also search for print periodicals available in the Cline Library. Please contact us if you need further assistance. [Name] (for Ask A Librarian)

Search Videos- General:

Thank you for your inquiry. To browse a list of DVDs, videos, or films owned by the Cline Library: • Go to “Research Resources” at the top of the page • Select “Find Movies and Music" from the "Research Resources" drop down menu • Scroll to "Tips for finding movies and music" Here you will see examples for searching the catalog. If you click on the videorecording or DVD link, you will see a list of all the videos or DVDs owned by Cline Library. Once you get your results be sure to click on the link to the item that you are interested in to check the record for availability. More information on searching the library's catalog is available at: http://www.nau.edu/library/information/guides/catalogsearch.html To schedule Cline Library media items for pickup/use in the library, via cable channel delivery, or delivered to a statewide location, go to the Cline Library homepage: http://www.nau.edu/library * Go to "Library Services" located at the top of the page * Select "Schedule Movies and Music" from the "Library Services" drop down menu If the library does not own the material, submit an online request. You may do this from our homepage: http://www.nau.edu/library • Go to “Library Services” at the top of the page • Click on “Request Materials” from the "Library Services" drop down menu For more information on requesting materials, contact Document.Delivery@nau.edu. [Name] (for Ask A Librarian)

Search Videos – Specific Topic:

Thank you for your inquiry. To find a videorecording, go to the Cline Library homepage: http://www.nau.edu/library • Go to "Research Resources" at the top of the page • Select "Find Movies and Music" from the "Research Resources" drop down menu • Enter your keyword(s) related to your topic or title • Select the limit for DVD, VHS or Audio CD Once you get your results be sure to click on the link to the item that you are interested in to check the record for availability. More information on searching the library's catalog is available at: http://www.nau.edu/library/information/guides/catalogsearch.html To schedule Cline Library media items for pickup/use in the library, via cable channel delivery, or delivered to a statewide location, go to the Cline Library homepage: http://www.nau.edu/library * Go to "Library Services" located at the top of the page * Select "Schedule Movies and Music" from the "Library Services" drop down menu If the library does not own the material, submit an online request. You may do this from our homepage: http://www.nau.edu/library • Go to “Library Services" at the top of the page • Select “Request Materials" from the "Library Services" drop down menu For more information on requesting materials, contact Document.Delivery@nau.edu. [Name] (for Ask A Librarian)

SCA Hours:

SCA Policy Information:

SCA Digital and Archival Information:

Reserves Referral:

Media Referral:

Team Referral:

Unit Referral:

Thank you for your inquiry.

Your message has been forwarded to [enter unit's name]. They will contact you within 24 hours during the work week.

To contact [enter unit's name] directly, send email to [enter unit's email address].

[Name] (for Ask a Librarian)

Schedule Media:

Webfeat Find Articles:

Thank you for your inquiry.

To locate journal articles:
Start at the Library Home Page: http://www.nau.edu/library.

* Click on the Articles link under Research Resources.
* Choose [Resource Subset] to search on your topic.

Locate the search box above the resource subsets. Enter key words relevant to your topic. A key word search may include [ key terms in search strategy ]
To help you limit your search results:
o Use the word AND to connect different key topic words

You may be asked to enter an account name and password. For more information,
see http://www.nau.edu/library/information/guides/connect.html.

You can choose the option “view” to see items relevant to your topic from your search results.

Abstracts contain article summaries that can be helpful in evaluating whether an article is pertinent to your topic.
After finding relevant articles, click on full text links (e.g. pdf , html, “more links”) if available.

For more information on locating articles not available full text in the
online resource, see Finding Journals.

To find out whether the journal that you wish to use is peer reviewed or
refereed, go to Guide to Peer Reviewed Journals.

If the articles you need are not available electronically full text, fill out the online Request Materials Form to have the Library obtain electronic copies for you. You may do this from our homepage (http://www.nau.edu/library).
* Go to “Library Services” at the top of the page
* Click on “Request Materials" from the Library Services drop down menu.
Please contact us if you need further assistance.

[Name] (for Ask A Librarian)

Search Articles: Webfeat Advanced:

Thank you for your inquiry.

To locate journal articles:

Start at the Library Home Page: http://www.nau.edu/library.

* Click on the Articles link under Research Resources
* Click on the “Advanced Search Page” option to be able to select individual resources to search for your topic..
* Examples of online resources you may want include: [database], [database].
* Click on the checkbox near the resource to select it.

Locate the search boxes at the top of the page.
Enter key words relevant to your topic. A key word search may include [ key terms in search strategy ] Consider these methods, if they are available, to help you limit your search results:

o Use the word AND to connect different key topic words

You may be asked to enter an account name and password. For more information, see http://www.nau.edu/library/information/guides/connect.html.

You can choose the option “view” to see items relevant to your topic from your search results.

Abstracts contain article summaries that can be helpful in evaluating whether an article is pertinent to your topic.
After finding relevant articles, click on full text links (e.g. pdf , html, “more links”) if available.

For more information on locating articles not available full text in the online resource, see Finding Journals.

To find out whether the journal that you wish to use is peer reviewed or refereed, go to Guide to Peer Reviewed Journals.

If the articles you need are not available electronically full text, fill out the online Request Materials Form to have the Library obtain electronic copies for you.

You may do this from our homepage (http://www.nau.edu/library).
* Go to “Library Services” at the top of the page
* Click on “Request Materials" from the Library Services drop down menu.

Please contact us if you need further assistance.

[Name] (for Ask A Librarian)

Search Articles: Browse Resources

Thank you for your inquiry.

To locate journal articles:

Start at the Library Home Page: http://www.nau.edu/library.

* Click on the Browse Resources link under Research Resources
* Choose [Category or Subject area] to bring up a list of online resources.
* Examples of online resources may include: [database], [database].
Click on the title of the online resource.

You may be asked to enter an account name and password. For more information, see http://www.nau.edu/library/information/guides/connect.html.

Locate the search box in the selected online resource. Enter key words relevant to your topic. A key word search may include [ key terms in search strategy ] Consider these methods, if they are available, to help you limit your search results:
o Use the word AND to connect different key topic words
o Use other Advanced Search options

Choose items relevant to your topic from your search results. Abstracts contain article summaries that can be helpful in evaluating whether an article is pertinent to your topic. After finding relevant articles, click on full text links (e.g. pdf , html) if available.

For more information on locating articles not available full text in the online resource, see Finding Journals.

To find out whether the journal that you wish to use is peer reviewed or refereed, go to Guide to Peer Reviewed Journals.

If the articles you need are not available electronically full text, fill out the online Request Materials Form to have the Library obtain electronic copies for you. You may do this from our homepage (http://www.nau.edu/library).

* Go to “Library Services” at the top of the page
* Click on “Request Materials" from the Library Services drop down menu.

Please contact us if you need further assistance.

[Name] (for Ask A Librarian)

Refworks:

Thank you for your inquiry.

To access RefWorks (software that allows you to format and
organize your citations) from the Library homepage:

• Click on the link “Research Resources"
• Scroll to the section “Doing and Presenting Research” located on the right side of your screen
• Select RefWorks (citation manager)

You may be asked to enter an account name and password. For more information, see http://www.nau.edu/library/information/guides/connect.html.

To use the RefWorks software, you will need to sign up for an individual
account. Click on the link “sign up for an individual account”.

After you have signed up for your account you will be able to create and/or import citations (articles, books and web sites) into RefWorks, create folders for citations, and format your citations to create a bibliography.
Write-N-Cite, a tool in the RefWorks program, allows you to write your paper in Microsoft (MS) Word and will create your in-text citations and your bibliography from the citations you already have in RefWorks directly within your paper.

To use Write-N-Cite in MS Word, you can download it from the RefWorks site. To download Write-N-Cite, login to RefWorks and click on the Tools menu, then click on Write-N-Cite. After you download Write-N-Cite, MS Word will open and you can open the Write-N-Cite program at the same time. You can then click on the “cite” option next to the citation in Write-N-Cite to cite in your document and use the Bibliography option to create a bibliography of all of the references you place in your paper in the format you need.

A comprehensive tutorial can be found under RefWorks Help section or at: http://www.refworks.com/tutorial/

Please contact us if you need further assistance.

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